Account Associate, Employee Benefits

Lubbock, TX
Full Time
Entry Level

Are you excited to venture into the impactful world of employee benefits? 

Join our team as an Account Administrator in our Employee Benefits division and gain hands-on experience in a field that empowers employers to provide competitive benefits to their workforce. You’ll work alongside industry experts, learning the complexities of benefits planning, policy formulation, and client relations. This role offers a unique opportunity to develop your analytical skills and understanding of insurance markets.

No insurance license? No problem! Hotchkiss is committed to your development and will help you get licensed. Additionally, working for Hotchkiss offers excellent opportunities for career advancement. If you’re passionate about making a meaningful impact and eager to grow your expertise, this role is the perfect springboard for your career in employee benefits. 

Who We Are
As the largest independent agency in Texas, we’re proud to be known for our exceptional, values-based culture and are consistently recognized as one of the best places to work. We believe this serves as a reflection of our excellent client service, our philanthropic efforts, focus on employee well-being, sound financial management, and a bright prospect for the future.

Role Summary
The Account Associate plays a vital role in supporting the Employee Benefits Team at the Lubbock branch by working closely with the Account Manager(s) and/or Account Executive(s) to ensure smooth operations and a high level of client support.

What You Will Do

  • Support carrier implementation and renewal processing
  • Manage day-to-day service account requests
  • Create and maintain monthly reporting packages and renewal documentation
  • Assist with client material creation
  • Process eligibility changes and set up client invoicing 
  • Handle local office and department administrative responsibilities 

What You Will Bring

  • Undergraduate degree and/or minimum of one year of professional business experience is preferred
  • Acquiring state licensing, once hired
  • A foundational understanding of Microsoft Office; comfortable with modern technology
  • Desire to learn and grow in the employee benefits field

What You Will Experience
  • Casual Friday, every day
  • Competitive compensation package
  • Professional development for career growth
  • Generous time-off allowance, as well as major holidays
  • Comprehensive benefit selection, including matching 401k
  • Gym membership reimbursement
  • Support for work/life integration, with flexible work from home options available.


Hotchkiss is an EOE and drug-free workplace. All applicants must be authorized to work in and currently reside in the United States.

NO AGENCIES OR 3RD PARTY INQUIRIES

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